Shabria Melvins
Philadelphia, PA ● 856.870.4264 ● ShabriaMelvins8@gmail.com
Summary
Flexible, dedicated, and hard-working with 8+ years of customer service experience
Collaborated with farm owner to draft a grant to fund the Trees Project intended to rebuild homes destroyed in forest
fires
Adaptable and service-oriented with outstanding interpersonal skills who welcomes new challenges
Quick learner with ability to identify mistakes and improve processes
Results-oriented, creative problem solver with excellent organizational skills and an eye for detail
Customer Service
Maintained home, property, and livestock for homeowner
Welcomed and assisted customers in navigating the store and finding appropriate apparel
Massage therapy and Reiki healer
Tended to exotic trees, gardened, and maintained grounds on private property in Hawaii
Assisted owner of two yoga studios with daily tasks, instruction, retail sales, and running personal errands
Greeted customers, collected tickets, and cleaned theaters after each showing
Training and Leadership
Designed and implemented action plan to achieve team-project goals
Led team project designed to encourage college students to become more confident
Taught specialized yoga classes to children, ages three and four
Instructed yoga classes for adults
Provide a positive example for young women in the modeling and dance industries
Clerical & Administrative
Oversaw the daily operations of the household, anticipating the homeowner’s needs
Searched for leads, met with property owner, assisted with contracts and real estate listings
Transported and alphabetized tax folders and organized other documents
Communication
Clearly articulated the action plan to team to ensure the successful completion of the project within the assigned
timeframe
Actively listened and empathized with customers to assess their needs and address their complaints or concerns
Maintained an open line of communication with homeowner and immediately reporting any unusual activity in their
absence
Volunteer Experience
Chosen 300 | Philadelphia, PA
Aqua Corps. | Camden, NJ
Education
Community College of Philadelphia (in progress) | Philadelphia, PA
South Philadelphia High School | Philadelphia, PA
Work History
Private House Cleaner Anthony Blake Pennsauken, NJ 02/2019-Present
DJ/Laborer Ice Man Entertainment Philadelphia, PA 02/2016-02/2019
Usher/Ticket Collector The Bridge Philadelphia, PA 01/2015-10/2017
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